Warranty obligations imply the free elimination of defects resulting from a defect in material, workmanship or assembly. The repair method is chosen by the authorized service itself (sometimes - in agreement with the manufacturer or importer of the car). The owner cannot influence the process - he has the right to demand only compliance with the deadlines established by law.
The same law allows you to be present not only in the reception area or rest room, but also in industrial premises. In return, the motorist is required to comply with safety regulations. It is possible that you will have to listen to a lecture and sign in a magazine. But in any case - do not grab the tools and do not climb under the arm.
Service workers are not required to comment on the repair process - you can read the report on the operations performed in the work order. Photo and video filming is not forbidden, it is only important not to perpetuate the staff without their consent. If something went wrong, you have the right to stop work and demand the issuance of a car in any condition and form, since it is your property. The service will only have to receive confirmation of the requirement in the form of the owner's signature.
The fact of warranty repair must be certified in writing. This can be a certified copy of the work order, a certified entry in the service book, and even a written certificate of any form, but indicating what kind of repair, by whom and in what time frame was performed.
Love affair at work
But what about when the factory warranty (for example, three years or 100,000 km) has expired? There is an opinion that with the end of the warranty, you can forget about the obligations of the manufacturer - the service does not owe the owner anything. This is not so, since the law also establishes the service life of the goods: 10 years, unless the manufacturer indicates otherwise. True, there is a specific "car" limitation. Since the calculation of the warranty period and car service is double - by time and by mileage, then when all columns of the service book are filled in with notes on planned maintenance, the car’s service ends already by mileage, regardless of its age.
So, at the end of the warranty, the dealer is really not obliged to repair the car for free. However, in case of destruction for production reasons of the main components and parts of the car (cylinder-piston group, engine block, crankshaft, crankcase, gearbox shafts, etc.) or, as experts also call them, parts of guaranteed strength, he will still have to repair the unit free of charge .
Dealer liability for guaranteed strength parts lasts up to 10 years
The second option for such a repair is if a unit or unit that has failed due to a breakdown of a part is unsuitable for repair, that is, it cannot be restored by installing a spare part or a repair kit. A vivid example is the destruction of the engine block by a broken connecting rod. There is no way to do without replacing the block or the engine assembly, and what exactly to change depends on the repair technology established by the manufacturer. True, first of all, the dealer will make sure that during and after the end of the warranty period, the owner strictly complied with the requirements of the service program (carried out all the prescribed maintenance). Otherwise, he will be pointed out to a violation of the rules of operation.
If your problems have not met with due understanding, repair the car at your own expense. Just be sure to keep the payment documents and all replaced parts - you will need them to prove your rights, since in the post-warranty period this obligation passes from the obligated person to the consumer. Once you confirm that the repaired defect occurred in a guaranteed strength part due to manufacturing reasons within the life of the vehicle, you may be eligible for a refund.
There is another way - to demand in writing a free repair and wait for the expiration of the 20-day period. After its completion, the service will be in the position of a non-commissioned officer's widow, who flogged herself. Denial of free repair in this case gives rise to the right to demand the replacement of the car with a new one or a refund of the money paid for it, just as in the warranty period.
So the legislator decided to stimulate obligated persons.
Month and a half
Deadlines for eliminating warranty faults: up to 45 days after contacting the service in a single case, even if the car remained on the move and with the owner . Or 30 or more days if it is not possible to use - based on the combination of several different faults during each year of the warranty period. For exceeding the deadlines, the law establishes severe sanctions: the right of the consumer to demand the exchange of goods for a new one or the return of the money paid for it.
Extension
Many importers and manufacturers practice the conclusion of paid post-warranty contracts through dealers, colloquially referred to as "extended warranties". In fact, this is no longer a guarantee, no matter how you call it.
The difference is that the warranty obligations are depersonalized (that is, they are automatically transferred to the new owner upon sale), public, legally binding and free of charge, and the contract in question is individual, since it was concluded by a specific person using his personal data, in in relation to a particular car, is not required by law and is paid by the car owner. All relations of the parties are built according to its terms. To make the right decision, study them carefully.
At its core, the system is very similar to insurance, since a kind of insurance fund is formed from the contributions under such contracts, which is spent to cover the cost of repairs. Nothing breaks during the term of the contract - the money is not returned. However, the amount is usually small: it is enough to replace a faulty generator or starter to more than justify the cost of an additional contract. The counterparty will also not be left behind: the profitability of the process was calculated using the manufacturer's statistical data long before the signing of the first contract.
What happens in a situation when an important component of the car, for example, a motor, fails. In this case, the procedure for issuing a warranty repair will not be as easy as we would like. Warranty period for repairs under the law Is the roof leaking? Start solving the problem right now. Fill out the form and our website will automatically generate an appeal and send it on your behalf to the Housing Inspectorate and the Administration of St. Petersburg. Report a leak At the end of 2006, our house was overhaul roofs. Actually, after this so-called overhaul, all the problems began, as in other matters, and for the majority. When contacting the management company (LLC "Zhilkomservis No. 2 of the Central District") to the general director, the answer was received that since the beginning of 2009 LLC ZHKS No. 2 belongs to LLC PromInvest and everything that happened before that does not bother them.
Legal overhaul warranty
Duration of guarantee for construction work under the law The guarantee for construction work under the Civil Code is prescribed by articles 722 and 755. They indicate the following aspects:
- the presence of a warranty period implies that the object retains the prescribed quality standards for its entire time;
- if the concluded contract does not imply a different provision, then the quality requirements apply to the entire object as a whole;
- quality standards are achieved and guaranteed by the contractor, he is also responsible for all production failures;
- defects found must be reported by the customer within a reasonable time, and the warranty period shall be extended for the period until the defects have been rectified.
The terms of warranty service for construction work must be provided for by the contract concluded between the customer and the construction contractor.
Minder Forum
Attention
Therefore, when such a situation arises, he begins to make a lot of attempts to “get out” of such repairs. Guarantee for installation and construction work according to the law Compliance with the quality of services provided by the contractor is also noted in the agreement, and if this moment is missed, then you should rely rules for such activities. The concept of a guarantee for construction services is spelled out in Article 754 of the Civil Code of the Russian Federation. A guarantee for installation work by law, as well as for other types of activities in construction, implies that the contractor is responsible for the quality of the services provided, based on the norms and rules provided for in the documentation, and which are binding on both parties.
What is the warranty period for engine overhaul
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- Consumer rights Protection Good afternoon, During the warranty period of the car, the engine was overhauled, the malfunction was confirmed by a car dealership, repairs are being made under warranty. Q: Can I return the car to the dealer? Can the engine be completely replaced? returning the car to a car dealership Minimize Victoria Dymova Support worker Pravoved.ru Try to look here:
- Can I get a refund for the additional warranty on the phone if the repair requires payment?
- Is it possible to return the cost of the purchased additional warranty for the phone when it is returned?
You can get an answer faster if you call the free hotline for Moscow and the Moscow Region: 8 499 705-84-25 Free lawyers on the line: 9 Lawyers' answers (2)
- All services of lawyers in Moscow Return of low-quality goods Moscow from 5000 rubles.
Warranty period of the repaired engine
Important
The CONTRACTOR assumes a warranty obligation to eliminate malfunctions of the repaired components and assemblies within months from the date of receipt by the CUSTOMER of the car from repair without mileage limitation. 2. This Warranty obligation does not apply to third parties in the event of donation, sale, exchange and other options for the alienation of the car. 3. In the event of malfunctions or breakdowns of the repaired units and assemblies during the warranty period, the CONTRACTOR shall re-repair them at its own expense and at its own expense within the time period agreed with the CUSTOMER.
4. The CONTRACTOR is not responsible for breakdowns of components and assemblies, the repair of which was not carried out. 5. The CUSTOMER is obliged, if necessary, to provide the car for warranty maintenance.
Guarantee for engine repair from service according to the law of the Russian Federation
But, in any case, the overhaul had to be carried out in compliance with formal procedures, including the provision of a guarantee. In this regard, the question is, what kind of guarantee can be for the overhaul of the roof of a residential building, how this period is regulated. The law is on the consumer's side: the maximum terms of warranty repairs Important In this situation, an independent examination may be necessary, often at the expense of the customer.
If it reveals quality defects in construction or repair, then according to the law, the contractor will be responsible for their elimination. In this case, the customer can also claim damages, if any. Payment for the services of an expert is made in this situation at the expense of the contractor.
Letter of Guarantee on the performance of construction works under the guarantee The Letter of Guarantee on the performance of construction works is an optional regulatory document.
Difficult situation with engine warranty repair
- Legal warranty period for repairs
- Internet edition "Kola Nickel"
- Warranty period for repairs according to the law
- The law is on the consumer's side: the maximum terms of warranty repairs
- Fills.spb
- Is there a legal guarantee for construction work?
- Warranty for installation and construction work according to the law
Warranty period for repairs under the law Attention Most owners begin to insist that the detected defect is significant. Still, the engine failed. Note! If the problem with the engine manifested itself for the first time, and the cost of repairs will not exceed the price of the car itself, then the owner can only hope for a warranty repair of the car.
4.8/5 (5)
What is the warranty for car engine repairs?
In the event that the owner begins to suspect that the purchased engine is faulty, you should contact the seller.
Attention! In this case, the situation can develop in several ways:
- Each seller understands that the engine is one of the most costly items to be repaired. Therefore, when the owner of the car contacts the service for the repair of the part, the station Maintenance takes a lot of grounds for refusing customer service. Perhaps the service will indicate that the problems that have arisen are directly related to the operation procedure by the owner of the car. The service uses the following reasons when refusing to accept a car for repairs: the owner misused the car, used poor quality fuel that caused problems, the owner did not submit the car to the service station for inspection;
- The buyer, having discovered a malfunction in the engine during operation, immediately seeks a service or official dealer to repair or replace a part. Sometimes the first requirement that the owner of the car makes is a replacement. Remember, a car is replaced only if defects are found in the car no later than 15 days from the date of purchase;
- Refunds are made only if there is a serious defect and the service station exceeds the established period of warranty repairs (by law no longer than 45 days). The owner also has the right to demand payment of funds in the event that he is deprived of the opportunity to use the car for 30 days each year.
Some owners immediately insist that the identified defect has the status of a significant one, without having sufficient arguments for this.
Remember, when the owner has identified problems with the engine, but the cost of repairing this problem does not exceed the cost of the vehicle You can only count on getting a warranty repair.
Rights and obligations during repair work
Please note! A person who applied for a service or a service station for work related to warranty service, has the following list of rights:
- Refuse to receive any service that was not previously agreed by the parties. When the station provides services not covered by the agreement, the consumer has the right to refuse to pay for these services;
- Additional details or services cannot be imposed by the station. Such actions are a violation of the law;
- When the owner has submitted parts or components for repair that do not meet the established quality or cannot be used in the repair, service representatives are obliged to inform the owner of the car about this. If information about this was not transferred to the owner, and in the process of further use of the vehicle, damage was caused to the owner, then the responsibility for such damage is imposed on the service station. On the other hand, when information about this was communicated to the owner, but the owner insisted on the need to use these particular parts, the station has the right to terminate the service agreement and demand payment of the costs incurred by the station;
- When, during the repair service, the service employees reveal other defects that make the operation of the vehicle unsafe, the service representatives are obliged to inform the car owner about this. If, after receiving information about the identified shortcomings, the owner refused to eliminate them, then the station is obliged to indicate the identified shortcomings in the documents. Such an entry must be confirmed by the signature of the representative of the service station and the owner of the car;
- Before carrying out repairs, the owner of the car has the right to demand an estimate for the upcoming work. This estimate is part of an agreement between the plant and the owner. The compiled estimate is supported by the signatures of the owner and the representative of the service center. Remember, when the estimate does not indicate that the cost of the work has the status of an estimate, according to the provisions of the law, such a cost is recognized as a fixed one. On the other hand, such an increase is still subject to agreement with the owner of the car.
When the car owner does not intend to increase the cost of work, the service has the right to terminate the agreement and demand payment for those expenses that were actually incurred:
- The deadlines that have been agreed between the owner of the vehicle and the service must be observed;
- A certificate is provided by the service station for each part that has been replaced or repaired;
- Parts that are out of order and replaced in the process of performing work are transferred to the owner of the car;
- When spare parts and components are provided for repair by the owner, the service station employee is obliged to submit a report on the use of these parts. The balance is transferred back to the owner;
- If, after receiving the car from the service, the owner is not satisfied with the quality of the work performed, then he has the right to contact an independent specialist to determine the quality of the repair. When such an examination is carried out in accordance with the requirements of the law, it may become the basis for the payment of compensation by the plant;
- Service station employees are required to be responsible for the quality of components and spare parts that are used in the repair process, except in cases where the parts themselves are provided by the owner of the vehicle.
Attention! Our qualified lawyers will assist you free of charge and around the clock on any issues.
What are the rights of a car owner?
A person who applied to a service station has the right to receive services aimed at repairing the vehicle. The quality of the services provided must be in accordance with the law.
In the process of receiving the service, the person has the right to:
- Monitor progress repair work, while not interfering with the procedure itself;
- Terminate the vehicle repair agreement unilaterally. In this case, the person is obliged to reimburse the costs that the service actually incurred during the repair of the car.
Important! Pay attention to the following aspects:
- The consumer is not obliged to pay for those works that were not previously agreed with him in the prescribed manner;
- After the work is completed, the vehicle is transferred to its owner;
- The owner has the right to check how well the work was done by the service station;
- If there are deficiencies in the work that was carried out at the service, contact an authorized representative of the service station to eliminate the deficiencies that were identified;
- If there are claims to the work performed, the consumer has the right to file a claim with a list of such claims;
- If, after the repair, the owner has revealed hidden defects, then he has the right to file a written claim for the identification of these defects;
- If the car receives additional damage as a result of the actions of the guilty employees of the service station, the owner has the right to demand compensation for the damage or the provision of the same vehicle. To perform these actions, the service station is given no more than 3 days. If the provision of such a car is impossible, then the management of the service station is obliged to pay twice the cost of the car;
- When the results of the repair are in doubt, the owner has the right to organize an independent technical expertise. When conducting such an examination, the costs are initially borne by the customer, that is, the owner of the vehicle. If after the study it becomes obvious that the repair was of poor quality, then the person has the right to apply to the court, claiming not only the need for high-quality repairs, but also the costs associated with paying for an independent expert opinion.
When the deadlines for the repair were not met, the person has the right to demand a penalty.
Watch the video. Engine replacement under warranty:
Algorithm of actions in case of problems with the car engine
So, after detecting deficiencies in the operation of the engine, you should transfer the car for warranty repairs. To contact the service, you must prepare a certain list of documents.
Among them is a service book. In such a book, all dates for the technical inspection are indicated. Remember that the consumer is under no obligation to prove to the dealer that he is entitled to receive a free repair. Remember, when an inspection is completed at a service station that is not licensed by the dealer, the consumer may be denied free warranty service.
Documents provided after the repair of components under the warranty service agreement
After the consumer has given the car to the service and is waiting for its return, you must remember the following.
First of all, in the service, you should carefully read the list of documents that are issued after the repair work.
Attention! Such documents are:
- The act on the basis of which the car was accepted and transferred to the service. The act must indicate the date of transfer of the car, its mileage and grounds for repair;
- After the car has been diagnosed, the information is entered into the inspection report;
- Work order, on the basis of which repair work will be carried out;
- A report that will contain information about the work carried out.
Remember that the act must be indicated when the car was transferred back to the owner after the service.
Such a package of issued documentary information should be kept. If in the future there will be defects in the operation of the engine, the consumer will be able to receive warranty service for them.
When, after the service, the car again has problems, this will be the basis for replacing the car. In the event that the breakdown is recognized as significant, the consumer has the right to receive compensation.
In the event that warranty service is required by law, you should contact the dealer in writing to confirm such right.
Upon receipt of such confirmation, the consumer will have the right to apply to the court for the protection of his violated right. Please note that if you need a service repair, you should contact a lawyer in this area.
Warranty period for completed repairs
When the vehicle engine has been brought back to normal, it is necessary to make sure that the service has issued a guarantee to the consumer.
Please note! Every engine is subject to wear. After a major overhaul, such an engine can break down much more often than before. When the owner drove the car no more than 15,000 km, breakdowns should not often occur.
The warranty for a repaired engine is set not in years, but in kilometers. As a rule, such a mileage cannot be more than 40,000 kilometers.
Sometimes it happens that service employees not only establish a guarantee for the engine, but also observe the operation of the engine periodically. When such a service is rendered, a note about this is subsequently made in the transmitted documentary information.
Remember, when services give a guarantee of up to 100,000 mileage, you should carefully consider this, because in this case they are trying to deceive the client.
In what cases can a repair be denied?
The law provides for cases when the salon has the right to refuse warranty repairs.
Please note! The law provides for the following grounds for refusal:
- failure to undergo scheduled maintenance in a service that has not received an official dealer license;
- improper operation, which led to the occurrence of deficiencies.
An additional reason is cases when the vehicle has suffered mechanical damage in a traffic accident, guilty actions of third parties or emergency situations.
Violation of the warranty period
Violations of the terms that are set aside for carrying out work related to the warranty service of the vehicle are:
- Exceeding the minimum period that is objectively necessary in order to eliminate defects;
- Failure to comply with the deadline.
Attention! When the service is delayed and the deadline is not met, the consumer has the right to:
- Demand to pay a penalty, the amount of which is % of the value of the vehicle for each day of delay;
- Require replacement of the vehicle with the same vehicle or return the money that was paid when buying a car;
- Demand compensation for non-pecuniary damage that is associated with the inconvenience caused;
- Demand compensation for losses incurred by the consumer due to non-compliance with the terms of repair of the vehicle.
If the consumer goes to court, it is possible that a fine will be imposed on the salon. In addition to reimbursement of expenses incurred by the person, the judicial authority will oblige the company to pay a fine, which is equal to half the cost of the car.
The car engine warranty is a warranty period set by the manufacturer, during which the car owner can make claims related to the discovery of manufacturing defects.
These may include claims for free engine repairs under warranty, reimbursement for such repairs, a reduction in the value of the vehicle, or a refund for the vehicle/replacement.
You must be wondering:
What is the legal warranty for a car engine?
The warranty period for the engine, as well as for the entire car, is legally set by its manufacturer. The law does not provide that this should be a period of a certain duration.
This means that only the car manufacturer determines for how long he provides his warranty for it, or for its components, including the engine, that is, for how long the consumer can make claims related to defects.
From the point of view of the law, the warranty period for the engine / car may not be established by the manufacturer at all. The consumer's right to buy such a car or not.
If the warranty is not established, this does not mean at all that in the event of an engine breakdown, it will have to be repaired at its own expense, and the seller (manufacturer) does not bear any responsibility for it.
Want to know more?
To understand whether the seller (manufacturer) of the car should be responsible for the engine failure, you need to find out:
- Is there a warranty period for the engine/car at all?
- Is the duration of this period less than or more than 2 years
- When does the warranty expire?
And now the most important:
If the warranty for the engine or car has not been established by the manufacturer, or if it has already expired, then the car owner still has the right to present claims to the seller (manufacturer) of the car for defects. This is expressly provided for by law.
When does the engine warranty expire?
By law, the warranty period begins to run from the moment the goods are transferred to the buyer, however, the contract may provide for a different calculation of the period. Therefore, carefully read the contract of sale of the car.
“The warranty period of the goods, as well as its service life, is calculated from the day the goods are transferred to the consumer, unless otherwise provided by the contract. If it is impossible to determine the day of transfer, these terms are calculated from the date of manufacture of the goods. In cases where the moment of conclusion of the contract of sale and the moment of transfer of the goods to the consumer do not coincide, these terms are calculated from the day the goods are delivered to the consumer.
Clause 2, Article 19 of the Law of the Russian Federation "On Protection of Consumer Rights"
But this is important:
The seller may include in the contract a condition that the warranty period is calculated not from the date of transfer of the car to the buyer, but from the date of production, from the date of issue of the title of the car, or from some other moment.
In this case, even if you are the first owner, a situation may arise when, after buying a car, the warranty for it or for the engine will remain, for example, for two years instead of the three established by the manufacturer.
Since the engine is an integral part of the car and its separate transfer is not possible, the warranty period for the engine, even if it is set for a different duration than for the entire car, begins to run from the moment the car is handed over.
This does not apply to cases where the contract provided for a different procedure for calculating the warranty period.
You probably have a question:
Is the warranty period the same for the engine and for the entire vehicle?
The warranty period for the engine may differ from the warranty period for the entire vehicle. As a rule, these terms coincide, but this does not mean that it cannot be otherwise.
The engine is an integral part of the car. By law, the component parts of the car may be subject to a warranty period of a different duration than the car as a whole. Including, such a period may be less than for a car.
If the contract does not stipulate that the warranty period for the engine is shorter than for the entire vehicle, then in this case the warranty period for the engine is equal to the warranty period for the vehicle.
Here is what the law says if these terms are different:
“Warranty periods can be established for components and components of the main product. Warranty periods for components and components are calculated in the same manner as the warranty period for the main product.
The warranty periods for components and components of the goods are considered equal to the warranty period for the main product, unless otherwise provided by the contract. In the event that the component product and constituent part of the goods, the contract establishes a warranty period of a shorter duration than the warranty period for the main product, the consumer has the right to make claims related to the shortcomings of the component product and the component part of the product, if they are discovered during the warranty period for the main product, unless otherwise provided by the contract.
If a component product has a warranty period longer than the warranty period for the main product, the consumer has the right to make claims regarding the defects of the product, provided that the defects of the component product are discovered during the warranty period for this product, regardless of the expiration of the warranty period for the main product.
Clause 3, Article 19 of the Law of the Russian Federation "On Protection of Consumer Rights"
What is the conclusion?
Even if the engine has a shorter warranty period than the car, the car owner can still make legal claims during the warranty period for the car, unless otherwise provided by the contract.
In this case, if the manufacturer has established a longer warranty period for the engine than for the car, then claims related to engine defects can be presented even after the warranty period for the car has expired.
What should I do if the engine warranty is not installed or has expired?
To make it easier for you, we have described all the possible options.
Just find yours:
① Engine out of warranty
This means that nowhere in the documentation for the car, neither the manufacturer nor the seller announced the establishment of a guarantee for the entire car, or directly indicated the absence of a guarantee for the engine.
No problem!
In this case, within 2 years, the consumer has the right to present the seller or manufacturer with the requirements provided for in Article 18 of the consumer law.
The only difference:
In the event of a dispute about the cause of the breakdown, he himself must prove that the defect (or its causes) arose before the car was handed over to him.
Engine replacement under warranty
According to the regulations of most manufacturers, engine repairs are not carried out and in the event of a more or less significant breakdown, the engine is completely changed.
There are several important aspects here:
- The car buyer has no right to demand that the engine be replaced. Repair only
- In the event of an engine replacement, you can claim compensation for the loss of the vehicle's marketable value.
- The maximum allowable period for warranty repairs, established by Article 20 of the consumer law, does not begin to run from the moment a new engine is delivered, but from the moment when the car owner demanded repairs under warranty
What is the conclusion?
From a legal point of view, you cannot require the seller (manufacturer) to replace the engine under warranty. The decision to repair or replace the engine is made by the manufacturer.
The consumer demands to eliminate the defect he has discovered free of charge, and how technically this will happen is not his concern. It should result in the absence of a technical defect.
An exception may be cases when, at the initiative of the car owner or dealer (seller), manufacturer, an examination of the engine was carried out, and the expert concluded that the elimination of the defect is impossible or inappropriate and its replacement is required.
And more about money:
If, in connection with the replacement of the engine, there is a loss of the commodity value of the car (in the event of a subsequent sale, the value will be below the market), then you have the right to claim compensation for this amount as damages.
The amount of loss of the commodity value of the car is determined by conducting an appraisal examination.
Sample request letter for engine replacement or repair
Download a sample claim for replacement or repair of an engine in .doc formatTo whom: ___________________________
(name, OGRN)
From ______________________________
(your full name)
Address:___________________________
(reply address)
Tel: ____________________________
(phone to contact you)
to replace or repair the engine
I am the owner of a car brand ____ model _____, VIN number _________________________________.
The warranty period for the car is set* by the manufacturer for 3 years or 100,000 km. mileage depending on which event occurs first.
At _____ km. run after 1 year and 3 months. During the warranty period, I found the following defect not specified by the seller in the car engine: ______________________________________________. (describe in detail the defect, how and under what conditions it manifests itself)
In connection with the discovery of an engine defect unspecified by the seller, I demand:
Within the minimum period objectively necessary to eliminate the defect, taking into account the commonly used method, eliminate the defect of the car engine that I discovered by repairing it free of charge or replacing it with a new one.
*If the warranty period has not been established or was less than two years and has already expired, or if two years have already passed since the car was handed over to you, then when making a claim, be sure to consult with a consumer rights lawyer.
the date
signature
Is it possible to replace or refund money for a car with a broken engine?
Yes. Can.
There are three options for a refund in connection with an engine breakdown:
- The engine failure was discovered before the expiration of 15 days from the moment the car was handed over to the buyer. You can demand a refund for the car or its replacement. In this case, the significance of the breakdown does not matter.
- Engine failure was discovered after 15 days from the date of delivery of the car. In this case, in order to replace or refund money for the car, the defect must be significant.
- The dealer violated the period of warranty repair of the car.
The latter is an independent basis in order to demand a replacement car or a refund for it. It does not matter if the defect was significant or not. According to position Supreme Court RF, if the period of warranty repair is violated, this already indicates that the defect is significant, since it could not be eliminated within a reasonable time.