If you are NOT on a scheduled Maintenance your vehicle from an authorized dealer, but guarantee period and "warranty mileage" has not ended yet, are you eligible for warranty repair?
You will say NO, I thought so myself, and you will be wrong!
Our rights with you in such a situation are given to us by our state, and not by automakers and not by automakers to take away what is not given by them!
What will each of you face if you come to an official dealer and show a service book to the master-receiver, which indicates that the car is under warranty (in terms of time and mileage), but maintenance was not carried out according to the regulations at all or is overdue by 2-20-50 thousand kilometers? Without blinking an eye, the master receiver will tell you that the car is not under warranty.
Even if you are a rather stubborn consumer, then you will demand to call a warranty engineer and he will laugh at you, say “what is the guarantee if the last MOT at the dealer is 70 thousand kilometers ago ?!!”.
And only when you reach the head of the auto center, or at least the head of the service, and ask on what basis you are being denied warranty service and demand a written refusal of warranty repairs, then perhaps the rhetoric will change and the boss will say that he did not say this, but there one of the subordinates made a mistake or you misunderstood something.
And all because we have the "Law of the Russian Federation of 02/07/1992 N 2300-1 (as amended on 07/03/2016) "On the Protection of Consumer Rights"", which reads:
In accordance with paragraph 6 of article 18 of the LOZPP:
The authorized organization ... is liable for defects in the goods, unless it proves that they arose after the transfer of the goods to the consumer ...
The whole point is that the official dealer, as an authorized organization to which you hand over the car for repair, if you disagree with something, then MUST PROVE that the breakdown was your fault. You do not have to prove, initiate an examination, but they do.
You may ask, what about the warranty conditions in the service book, which clearly say that only the officials should be serviced or the warranty will be “limited”, as they formulate ?! Again, we turn to the Law on the Protection of Consumer Rights:
In accordance with paragraph 2 of article 16 of the Federal Law
it is prohibited to condition the purchase of certain goods (works, services) on the obligatory purchase of other goods (works, services)....
It is forbidden to condition the satisfaction of the requirements of consumers presented during the warranty period, conditions that are not related to the shortcomings of the goods (works, services).
In accordance with paragraph 1 of Article 16 of the Federal Law and Provisions of the Law, the terms of the contract that infringe on the rights of the consumer in comparison with the rules, established laws or other legal acts Russian Federation in the field of consumer protection, are recognized as invalid ...
In this case, the seller's warranty obligations are made dependent on conditions that are not related to product defects. As well as the purchase of a car, it is conditioned by the obligatory purchase of service services.
And if the dealer claims that this is due to the shortcomings of the goods, then require a written refusal. Always ask for a written waiver. Everything that you are told orally, state in writing and require confirmation of this also in writing.
Your rights are confirmed by the Civil Code of the Russian Federation. No one has the right to limit your choice, and even more so to create a monopoly of the place of maintenance. In accordance with Article 209 of the Civil Code of the Russian Federation, the right of the owner to own, use and dispose of his property at his own discretion is violated. You forfeit the opportunity to get serviced at another location of your choice at a lower cost.
So what are your rights? For example:
Article 18. Clause 1 of the LOZPP The rights of the consumer in the event of a defect in the product:
...
demand immediate gratuitous elimination of product defects or reimbursement of expenses for their correction by the consumer or a third party;
What should the dealer do?
Article 18. Clause 5 Consumer rights in case of defects in the product:
The absence of a cash or sales receipt or other document certifying the fact and conditions of the purchase of goods by the consumer is not a basis for refusing to satisfy his requirements.
That is, you can even come without a service book at all, if the warranty period has not yet expired.
The seller (manufacturer), an authorized organization or an authorized individual entrepreneur, importer are obliged to accept the goods of inadequate quality from the consumer and, if necessary, to check the quality of the goods. The consumer has the right to participate in the quality control of the goods.
That is, you hand over the car and wait for a quality check, in fact, this is a diagnosis or troubleshooting. Further, either a quality check shows that the breakdown was not your fault and you get a warranty repair or it comes to an examination.
In the event of a dispute about the causes of defects in the goods, the seller (manufacturer), an authorized organization or an authorized individual entrepreneur, the importer are obliged to conduct an examination of the goods at their own expense.
The consumer has the right to be present during the examination of the goods and, in case of disagreement with its results, to challenge the conclusion of such an examination in court.
If, as a result of the examination of the goods, it is established that its defects have arisen due to circumstances for which the seller (manufacturer) is not responsible, the consumer is obliged to reimburse the seller (manufacturer) ... the costs of conducting the examination, as well as the costs associated with its implementation for storage and transportation of goods .
In addition, I note that the car must be accepted by the dealer IMMEDIATELY, as indicated by paragraph 1 of article 20 of the RFP... agreement on such a new term and do not release from liability for violation of the term specified by the agreement of the parties initially.
So, in the dry residue
They will not give you a written refusal to guarantee repairs, otherwise you can safely go straight to court with it. It should be understood that the dealer can intimidate the cost of troubleshooting, expertise, that its cost will fall on you in case of detection of improper operation and your fault, or even immediately demand to pay for the expertise, which is obviously illegal.
How to act?
1. Sign up for diagnostics at an authorized dealer.
2. Print out two copies of the claim in advance, demanding to immediately accept the car for free elimination of defects, describing your position and referring to the laws. The link to the claim template will be given in the comments.
3. On the appointed day, come to the dealer and register a claim at the reception. Your copy must be stamped, signed / decrypted, position, date, incoming number.
4. Go to the master-acceptor, if you hear a story about the withdrawal from the warranty, then ask for the information voiced by him in writing or call a warranty engineer. If the warranty engineer also pretends not to be aware of the provisions of the Consumer Protection Law, keeps talking about the service book, then ask to call the head of the service or the head of this whole almshouse.
5. Then they can simply refuse you verbally, then it only remains to wait for a written response to your written claim, or they may offer to call in the repair area by signing an order. Here you need to be very careful, as you may be asked to sign a regular commercial work order. Refer to Article 18, paragraph 1 of the LOPP, which speaks of the immediate, free of charge elimination of deficiencies. There is no talk of any money in the ZOZPP, except for one nuance - you will have to pay for the examination if it shows that the breakdown was your fault. If you are not at fault, the examination is paid by the dealer. This is evidenced by Article 18, paragraph 6 of the RFP.
6. Already after they have carried out a quality check, in accordance with the RFP, they can agree to a free warranty repair or start a dispute about the causes of product defects (car malfunctions). In this case, as I wrote above, they will appoint an examination at their own expense. At this stage, they may offer to sign a tripartite agreement under which you will owe something for this expertise. The POZPP does not say anything about any agreements. It clearly says - an authorized organization at its own expense.
7. You can invite your own expert for examination, who will give his own, unofficial opinion for you, and also will not let an independent expert cheat.
8. If the expertise is on your side, your car will be repaired and you will not owe anything. If the examination is on the side of the dealer, you can challenge its results in court, then the court will appoint a forensic examination. Your expert may also be present and speak in court. Usually, ceteris paribus, the court leans on the side of the consumer, in disputes on the RFP.
In general, you need to get an understanding in advance of what happened to your car and why it happened. If this is some kind of unattended assembly or unit, then it is very difficult to prove that you have operated or serviced it incorrectly. If the problem is with the engine, then the expert's flight of fancy can be much more.
But in general, it’s worth knowing that until it comes to examination, you don’t owe them anything at all. Whether to continue the dispute and whether to get involved in litigation is up to you, this is time and, possibly, money. On the other hand, if you act correctly, you are sure that you are right and you have time for this, then there is every chance of getting repairs at their expense, as it should be. In the end, it can become a matter of principle and a matter of restoring justice.
Tell everyone you know about it, as many people as possible should know their rights. Stop dealers and/or automakers fooling consumers by sucking hard-earned money out of us.
PS I heard the phrase "consumer extremism" from some representative of the officials, as they call it - when you achieve what is required by law. But it looks like the opposite.
So the warranty is over. The owner of the car now has to decide whether to continue visiting the officials or to opt for a cheaper, possibly closer to home or work car service. But here it should be taken into account that any car will someday have to be sold, and the future buyer is much more willing to purchase a car that has been serviced in a company service, with a so-called transparent service history. Alternatively, you can only order an engine oil change from the officials - even such a mark in the service book will significantly increase confidence in the car. After all, at the same time, its mileage is fixed. If you have a modern and technically sophisticated car, it makes sense to carry out diagnostics of the chassis and check it with a dealer scanner in the same place. But where to eliminate the detected shortcomings - it's up to you.
In order not to make a mistake with the choice of a regular (unofficial) service, you should first listen to the opinions of the participants in thematic forums, ask neighbors and friends of the same brand who already had service experience at a particular service station. When complex repair it is best to choose not a multi-brand service, but one that specializes in cars of one or more related brands.
With maintenance, everything is simple: first, read our recommendations for visiting the official - they all remain valid. In addition, it is important to correctly place an order-work order. If you are not strong in the technical part, ask the master to fix the problem itself, because of which you turned to the service: knocking, vibrations, smell or extraneous sound arising from the operation of the vehicle. Most importantly, do not specify a specific operation to replace or repair any part that you think will fix the problem.
Let me explain with an example. Suppose your engine overheats, that is, from expansion tank liquid is ejected and steam is released. Yard or garage "specialists" will immediately make a diagnosis: "Yes, you have a gasket under the block head broken!" You, having arrived at the service, write in the work order: "Replacing the cylinder head gasket." And you quickly change this gasket according to the price list. You leave the service, and history repeats itself: overheating, steam, liquid is thrown out. You are in service. And there, referring to the paper you signed, they say that the work has been done and there can be no complaints. Gasket replaced? Replaced! And then it turns out that your cylinder head is deformed, the plane of contact is broken, and no new gasket will help. Grinding or milling of the mating plane or replacement of the cylinder head is required. At the same time, the phrase in the work order should have looked like this: "Fix engine overheating."
However, there is another side of the coin. You will have to make sure that half the engine, or even half the car, is not replaced on your car under the guise. In complex and, accordingly, expensive cases, it is advisable to consult several services or call for help from a really good specialist.
In search of a source of knocking in the suspension, some dishonest servicemen can sequentially change one element after another at the expense of the client. Alas, the knocking detail is often closer to the end of the list, which indicates the correct approach of crooks to the task.
A similar "algorithm" for troubleshooting occurs in complex modern power and engine control systems. And if servicemen come across a relatively rare car, they prefer to wait until another one of the same car comes to them. After that, by the method of sequential rearrangement of sensors and other elements of the system, they look for a malfunction. Here you can’t envy the owner of the “donor car”.
On an unofficial service, as a rule, you can be present in the repair zone - this is a big plus. It is possible to closely monitor the hands of the performer. This is especially important on a not too popular service. With a shortage of clients, an unscrupulous locksmith may be tempted to provide himself with work. For example, tear the anther of the ball joint, tie rod or CV joint boot.
An important point: when communicating with unofficials, find out in advance who will purchase spare parts for repairing your car. We advise, if possible, to shift this task onto the shoulders of servicemen. . Then, in the event of a repeated failure of the node, it will be easier for you to insist on repair under warranty. Otherwise, the masters will try to write off the malfunction as a “low-quality spare part”. And imagine that this is the rear oil seal of the engine crankshaft, to replace which you need to remove the gearbox, clutch mechanism and flywheel. Do you remember how to formulate an order-outfit? "Fix the oil leak at the rear of the engine." But to replace a fairly resembling clutch at such an opportunity is a holy cause, especially since the work will turn out to be free.
Car repair and maintenance is real problem for most vehicle enthusiasts. Breakdowns often happen unexpectedly, and regular service is required when there is not enough money in the wallet to travel to the officials. However, is it necessary to service the car at official dealers? This big question, which many motorists ask themselves from the very beginning of the operation of transport. Many want to keep the warranty, but for all 100,000 kilometers they never use this privilege, since a new car does not break down very often. Someone wants to be able to show all receipts of official service and the service book to the buyer during the sale, thereby increasing the cost of the car. But checks can also be collected by a non-third-party service.
It turns out that many service their cars at exorbitant prices from the officials without any benefit to themselves? This is not entirely true. In fact, there is a benefit in this, and removing the car from the guarantee, for example, carries certain risks. To date, the quality of automotive technology is unpredictable. Even if you buy the most expensive premium SUV from famous brand, it is better to keep a certain period warranty. Agree, it will be a shame if you go through a service at a third-party service, and the next day the engine will start knocking at the car. Perhaps this problem would be fixed under warranty by simply replacing power unit. But in case of withdrawal from the warranty, you will have to spend a lot of money on repair work and get far from such an excellent result as it would be if you replaced the engine. So you should think thrice before you go to remove the car from the warranty.
Are there any advantages in servicing from authorized dealers?
The question of benefits is rather complicated. In fact, we can say that the officials know your car very well, face its repair every day and have good technical capabilities to troubleshoot. But in reality, everything is much more complicated. Often, on the official service, the work is not done as well as we would like. The fact is that the company's employees know that the work is done under warranty, and the most terrible outcome of the poor quality of its performance will be the next visit of the owner to the service. They frankly do not care about your car, and this fact is true for the service of any corporation. The main benefits of this service are as follows:
- on the official service of most brands, they select sufficiently high-quality personnel, people can easily repair cars perfectly and reliably;
- equipment is often supplied from the country in which the car is produced, diagnostic devices are configured directly for your car model;
- all installed peripherals and fasteners are guaranteed to be of factory origin, the manufacturer is responsible for the quality of such parts with its image;
- you have every right to complain about poor-quality repair work, and you will definitely be heard by redoing the services provided at the highest level;
- here and only here you can carry out free car repairs if the breakdown matches the conditions warranty service your his vehicle.
As you can see, there are certain advantages in servicing from an authorized dealer. But most of them fade a lot after the car goes 100,000 kilometers, or it turns 3 years old. In this case, you do not need to keep the warranty, and the car is far from new in order to greatly appreciate it. Nevertheless, many car owners prefer to be serviced by authorized dealers even after the warranty period has expired. This is fraught with rather high costs for repair work, since the officials have all the details at exorbitant prices, and the cost of work is sky-high. This is a kind of reinsurance for official dealers and service centers, but for drivers it is not at all pleasant.
The main disadvantages of servicing a car from officials
Having considered the main advantages of a trip to an official service station, it is worth paying some attention to the disadvantages of this process. So it will turn out to compare the proposed data and choose for yourself the method that offers important advantages. Among the cons, we have already said that official dealers are not too worried about the "health" of your vehicle. You will still come to them again, because otherwise the guarantee will not exist. Therefore, they are out of competition. Often the employees of an official station are paid according to a certain fixed rate, and not according to piecework wages, so the foreman does not care how your car goes. You should also highlight the following features:
- one of the important disadvantages is the inflated cost of all work - you have to pay a lot of money for those works that are not difficult;
- if the repair is not under warranty, you will have to buy original parts directly from the dealer - this is a specially created monopoly to increase the price;
- the cost of works that are not included in the warranty service regulations is simply incredibly high, it is incomparable with market indicators for these actions;
- the car is often very poorly serviced, the transport turns out to be very unreliable after the work of warranty services at such a service;
- for regular maintenance you will need to buy original kits of parts, which will also be very expensive and do not guarantee high quality.
Often you bring a car to the service for regular maintenance and you are sent for some time to perform all the work in the cafe at the service. But in this case, it is better to insist and be present during the repair, so that the specialists do not install anything "left" and thereby remove your car from the warranty. So another disadvantage is the possibility of installing low-quality parts and assigning original spare parts to the master himself for subsequent sale. And this began to occur more and more often on the services of inexpensive brands, where control over the masters is quite limited. Also, for warranty repairs at some services, they began to demand certain money, both officially and unofficially.
How to find a good service bypassing official dealers?
If you are already tired of the intrigues constantly exposed to you by official car service companies, it's time to find another service center where you will be carried out all the necessary work and perform the necessary tasks without much difficulty. This is one of the opportunities to get the required quality of the car, the confidence that all restoration work will be carried out reliably and without any problems. However, you will have to come to terms with the fact that your car will definitely be removed from the guarantee as soon as the vehicle enters the box of an unofficial service center. Among the criteria that should be taken into account when selecting an unofficial service station, the following features should be especially highlighted:
- optimal capacities for performing certain diagnostic tasks, the availability of high-quality and specialized equipment for car repair and testing;
- specialization on a particular brand or on a list of brands - it is better to choose a specialized service center to get confidence in its reliability;
- the possibility of ordering a full range of repair and restoration work, regular service and other important stages of car maintenance;
- the presence of specialists who know exactly your brand of car, the implementation of all types repair work, including body work and even troubleshooting;
- the presence of even a conditional guarantee for the work performed, so that in case of poor-quality performance, free troubleshooting will be carried out;
- the optimal cost of services, the absence of excessively inflated prices and surprisingly long queues for service, so as not to wait for months.
Summing up
Performing good maintenance and quality work with the car is simply necessary if you want to use the vehicle for a sufficiently long time without noticeable problems in operation. It is necessary to change all the technical elements of the machine in time, to perform routine maintenance prescribed by the manufacturer after a certain interval of mileage or time. You can also likely avoid serious problems if you find the best ways to service your car. This is one of the most successful methods of maintaining the durability of the vehicle, regular and high-quality maintenance is a must.
Doing all maintenance work at the official station will cost you quite a lot, and in the end, warranty repairs may not be needed. So it is much easier to find a specialized service center and carry out all the necessary work in it. This will help you easily avoid problems in the operation of the car, prevent serious breakdowns and be completely confident in the quality of the operation of the car. So you will not have any questions about the reliability of the car. And what kind of service for your car have you chosen?
Hello dear blog readers website. In continuation of the topic of choosing a place to purchase a car, I suggest that you consider in more detail how to buy a car in a completely new condition, that is, without a run. Question, where could I buy new car mobile may seem elementary, but everything is not so simple here, because there are at least two answers to the question where to buy new car: official and unofficial dealer.
Distinguish"unofficial" from official dealers is not always easy, but to do so it is necessary, and before you go to choose a car. Determining whether a car dealership is an official dealer is necessary in order to minimize the chance of a bad purchase, but the fact that a car dealership is an official dealer does not give any guarantees. Therefore, before taking your money to the seller, make inquiries about him on the Internet, study reviews about him, and find out how honestly he fulfills his promises.
So, new car can only be bought in a car dealership. But car dealerships are different, some of them have the status official dealer, others do not. What is the difference between them, which dealer is better to buy a car from and why? Let's look at both options, their advantages and disadvantages.
Buying a new car from an authorized dealer
Car dealerships with status official dealer, have a contractual relationship with the manufacturer and cooperate with him as a partner. The automaker not only delivers cars to the dealer, but also compensates for the subsequent costs of their warranty repairs.
In addition, the manufacturer gives official dealers their main source of income - the right to carry out maintenance of cars of this brand, which allows you to keep the warranty. Every new car buyer should know that car warranty preserved only if timely maintenance at authorized service stations of this auto manufacturer. Such an "official" service, as you know, costs two to three times more expensive than in an unofficial service, but these are the terms of the guarantee.
It is quite difficult to get the status of an official dealer; for this, a car dealership must meet a number of requirements that automakers put forward to applicants. The official dealer must have at his disposal service station(SRT), where buyers can perform maintenance on their cars. Specialists service stations periodically are trained and certified Thus, the manufacturer is trying to maintain the quality of services provided by the official dealer.
Preservation manufacturer's warranty is an important advantage buying a new car from official dealers. Using the support of the manufacturer, an official dealer can replace almost any unit under warranty for free for the consumer, in principle, even replacing the entire car is possible, although in our country this can be very difficult to achieve. In response, the “unofficial” provides their customers with their own warranty, which is naturally not as effective as the factory one and often expires when an expensive repair is needed.
To verify whether the car dealership is an official dealer, just open the dealer search section on the official website of the brand. By specifying the city you are interested in, you will receive a list of dealers represented there. If the car dealership you have chosen is not in this list, it means that it is not an official dealer. By presenting consumers with a list of its official dealers, the automaker tells them where more reliable purchase its products, where they can buy and service the car with warranty manufacturer.
Buying a new car from official dealer- this is undoubtedly dearest from the options where to buy a new car However, a high price does not guarantee anything. It is believed that for people who do not know how to buy a car, it is better to buy exactly new car, and from the official dealer. Indeed, when buying a new car from an authorized dealer, the risk of acquiring a problematic car is less than with any other method of purchase, but it still exists.
Auto dealers in our country do not want to sell cars damaged during transportation at a discount, so they are carefully disguised and sold under the guise of brand new ones. Unfortunately, even a new car, even one bought at an authorized dealer's showroom, may not be so new, for example, the car may be slightly scratched during transportation, and then hastily repainted, or it may be restored after a real fall from a truck.
Rest assured, auto dealers will be sure to restore these brand new cars and sell them to unsuspecting buyers.
The main reason for buying new car exactly at the official dealer is high reliability transactions, especially if the car is available, and you do not have to wait for it. You will definitely be the first owner, or the second, but immediately after the dealer, the car will most likely be delivered to you right on time, but if there is a delay, then you need to ask for a discount.
And yet, even among the "officials" negligent dealers sometimes occur. Therefore, you cannot completely trust the sellers, first of all, you need to rely on the reputation of the car dealership, reviews about it from consumers, and the opinion of your friends. Carefully research online reviews before taking your money to the car dealer of your choice. Learn how to buy a new car in a car dealership and then go to choose a car.
Advantages of buying a new car from authorized dealers:
- The highest reliability of the transaction
- Manufacturer's Warranty
Buying a new car from an unofficial dealer
Unofficial dealers usually perform the function intermediary. They take cars from official dealers and resell them at their markup, and as a result, the price may differ from the prices of the official dealer, both up and down. At the same time, practice shows that it is almost impossible to get repair or replacement from "unofficial" in the event of a defect, and this is the main drawback of unofficial dealers.
Another area of activity of "unofficials" is delivery of cars from abroad. A new car is bought by a private person, and delivered to the Russian Federation, where it is sold with a small margin. Thus, without leaving the country, you can buy a new car of the brand and model that is not officially supplied here or has a too high price on the official new car market.
In addition, buying a new car from unofficial dealer- it's good alternative buying a car on your own abroad (more on that below). You do not have to go to an unfamiliar country, learn the language, understand all the intricacies of delivering a car to the Russian Federation. It is enough to entrust all this to professionals who know everything about how to buy a car abroad and deliver it to you.
Very popular in Russia are cars from USA, because it is for the United States that auto manufacturers produce the most comfortable and most powerful cars, and many models are completely produced exclusively for the market of this country.
You can order a model intended for the American market by contacting, for example, AUTO PREMIUM GROUP. Available cars can be viewed at the dealer site on the Avto.ru website
Some car manufacturers provide a worldwide warranty for their products, but in our country it can be problematic to achieve its effect. It can be said that for cars unofficially imported into the country, warranty manufacturer does not work in practice.
Trying to compensate for this shortcoming, some informal dealers provide own vehicle warranty, which, unfortunately, cannot fully replace the factory one. An official dealer, in the event of a breakdown on a new car engine or automatic transmission, can replace even such an expensive unit as a whole, because the manufacturer covers the costs, and an unofficial dealer can hardly afford such costs. Therefore, do not count too much on the warranty of an unofficial dealer.
It is when buying from an unofficial dealer, cases fraud occur most frequently. In principle, such a car dealership can simply disappear, pocketing the money of buyers. Sometimes, from a phone call to such a dealer, you can find out that desired car available, and at an attractive price. Arriving at a car dealership, you can find that there are only configurations that are 15-20% more expensive, and the price is indicated without VAT (carefully read the contract)
Why do buyers continue to choose unofficial dealers? First of all, because of their ignorance. The fact that the dealer is not official becomes clear only when the buyer receives denial of warranty, but it's so easy to check in advance whether the dealer is official. It is enough to go to the manufacturer's website, where there is a list of official dealers, and find out which dealers in your region are official.
On the other hand, some models are not officially supplied to our country or are supplied, but have a much higher price than abroad. In this case, if you want to buy such a car in new condition, an unofficial dealer may be the best option.
Advantages of buying a new car from unofficial dealers:
- Prices are lower than official dealers
- The ability to order a model and equipment that is not available on the official market
Disadvantages:
- Absence official guarantee manufacturer
- Big risk of fraud
More options where you can buy a new car
But what to do if there are no suitable dealers nearby? Our country is large, people live almost everywhere, and the population density is different everywhere. Meanwhile, the breadth of the range of car brands offered by official dealers in each region depends on the density and income level of the population. It may happen that the selected dealers car brand not available in your region. Then, to buy a car, you will have to use one of additional options answer to a question where to buy a new car:
- In another city
- Abroad
Buying a new car in another city is common practice. New cars are bought in another region if there is simply no local dealer, or there is, but his work leaves much to be desired. Official dealers of the most prestigious brands can only be found in the largest cities of the country, so if you need a car that few can afford, then in any case you will have to go for it in one of the megacities.
At the same time, it must be borne in mind that if you live far from cities where there are official dealers of the brand you have chosen, then such a purchase will immediately create two inconveniences:
- Firstly, when buying, you will have to go a long way to the car dealership, and then overtake or even transport the car to the place of its permanent deployment
- Secondly to maintain the warranty, you will have to make a trip to an authorized service center of an authorized dealer at each scheduled maintenance. Whether it will be convenient - you have to decide for yourself
Many "gray" dealers are tempting to invite buyers low prices. A naive buyer, without looking, signs a contract, and then it turns out that there is a catch in it. The announced price may be without VAT, and in case of termination of the contract, the buyer will have to pay a penalty in the amount of $ 1,000 or 30% of the cost of the car, which, of course, is noted in small print. To avoid such costly mistakes, dear readers, you still need to not only read the contract, but also understand every sentence in it, and if it is written “too complicated”, then involve more experienced relatives, acquaintances or contact a lawyer for verification.
Concerning buying a new car abroad, then this option is very good, and primarily because in developed countries it is not customary to deceive the buyer so cruelly as it is done in our country. Moreover, all this is regulated by law there, such actions are qualified as fraud and entail inevitable punishment, which is why many people prefer to buy and service their cars only abroad.
Unfortunately, not every Russian motorist has such an opportunity, but among residents of regions bordering European countries, this practice is very common. If you are among the lucky ones who have the opportunity to buy and service a car abroad, be sure to use it, and you will hardly regret it, because:
- Firstly, abroad you are unlikely to be sold under the guise of a new broken car
- Secondly, You will be able, along the path already traveled, to carry out maintenance and warranty repairs of your car there
Mentioned above unofficial dealers will not refuse to deliver the model you have chosen from the desired country. In this case, you will be completely relieved of all the difficulties that accompany the purchase of a car abroad, but do not forget: when concluding an agreement with an unofficial dealer, you risk being in a difficult situation with him alone. Therefore, before you sign anything, carefully read the terms of the contract and customer reviews. Trust, but verify - this universal motto is the best suited to the situation of buying a car.
Buying a new car abroad in any case, it has one indisputable advantage: the car will definitely be of foreign assembly, and all parts will be produced abroad. The quality of car production in our country, although it has changed for the better, but, unfortunately, is still inferior to the foreign one.
To summarize: Where is the best place to buy a new car?
So who to choose: official dealer or unofficial?
- Try to buy a car from official dealer, but before doing so, be sure to check that