The main distinguishing feature of megacities from small towns is a large number of roads, and, accordingly, vehicles and traffic jams. People are in a state of constant rush and fuss, which leads to violations of the rules traffic or parking. For some of them, the car can be evacuated and taken to a car impound. From this article you will learn where to look for your car, what documents you will need to return and much more. useful information, which will come in handy if you find yourself in such a situation.
Why can the car be towed?
The evacuation of improperly standing vehicles is carried out by the Moscow traffic inspectorate, or rather the traffic police. It should be noted that in the capital there are both paid and free parking. By leaving the car on one of them, you will not have to deal with the work of the above-mentioned services.
Let's first figure out in which places you should not leave the vehicle even for a short time:
- Crosswalk.
- Stop public transport.
- Within paid parking without using its services.
- Tram rails.
- Places equipped for parking cars with a "disabled" sign.
- The carriageway of the road.
- Bridge.
- Tunnel.
And it's far from full list"dangerous" places for your car. In addition, you can get to the parking lot for other offenses:
- Driving a truck without the appropriate permit paper.
- Usage vehicle no numbers.
- If an abandoned car interferes with the movement of other vehicles, it delays the flow, thereby creating a traffic jam.
What if the vehicle is towed in your presence?
If you find yourself in such a situation, then you can safely say that you are lucky. In this case, you can only get a fine, or even get off with a slight fright. The main thing is to be in time until the car, loaded on a tow truck, starts moving towards the impound.
You have the right to resolve the conflict situation on the spot. The traffic police officer will simply write you a fine, and the car will remain in its place. However, it will need to be re-parked.
How can I find out where the stolen car is?
If you did not have time to react in time and your car was taken away on a tow truck, first of all you should find out which impound lot it was placed in. There are a lot of them in Moscow, so it's pointless to travel or call each one.
Better use one of the proven ways to search for a towed vehicle:
- Open the base of evacuated vehicles. It can be found on the website of the mayor of the capital, the portals "Moscow Transport" and "Autocode". You will only need to indicate the car number in a special line, then click the "Check" button.
- Use the SMS service. Any resident of Moscow can send a request to the short number 7377. In the text of the message, write "EV", full government number vehicle.
Where should I call if the car has been towed?
You can find out information about the evacuated vehicle by calling the following phone numbers:
8-495-539-5454 or short 3210 is the hotline.
The answering operator will notify you of the reasons for the evacuation, tell you which parking lot the vehicle was taken to.
02 or from mobile 112 - the direct number of the traffic police.
They will be able to tell you the exact address of the impound lot, where the car is located at the moment.
What documents do you need to provide to the inspector at the parking lot?
Before you go for the car, prepare a small package of required documents. It should include:
- The passport.
- A protocol indicating that the car was detained.
- A power of attorney certified by a notary, if the vehicle will not be picked up by the direct owner.
If the motorist does not have a PTS, then a number of papers should be attached to the package of documents:
- Driver's license.
- OSAGO insurance policy currently in force.
What to do if the necessary papers are left in the car?
Millions of motorists face this situation. In this case, there is a certain algorithm of actions that should be followed. First of all, you need to come to the impound lot and show the inspector your passport, by which he can identify you.
Having done this, the employee is obliged to take you to the vehicle, remove the seals from it, and then give you the opportunity to pick up the required documents. Then the car will be sealed again.
How to pick up a vehicle from the parking lot?
Having a copy of the protocol in your hands, which describes your administrative offense, do the following:
- Step one - visit the traffic police department, whose employees detained the car.
- Step two - give the inspector a complete package of documents.
- Step three - get a paper authorizing the return of the vehicle.
- Step four - report to the impound where the car was placed.
- Step five - inspect the vehicle so that it does not have new damage, chips or scratches.
- Step six - sign the act of acceptance and transfer of the car.
- Step Seven - Pick up your vehicle.
Note! It is not necessary to pay for the transportation and storage of your car before visiting the car impound. This takes 2 months from the date of drawing up the protocol on the offense.
How much will you have to pay?
The final cost of this service depends on a number of factors, namely:
- How long has the car spent in impound.
- What category is the vehicle.
- Declared power power unit car.
Most often, the amount varies from 3 thousand rubles to 30 thousand rubles for moving. Storage will cost you 500-2000 rubles.
There are several ways to pay for a towed car:
- Pay the fine before visiting the parking lot. In this case, you are entitled to a 25% discount.
- Make payment in full within the legal deadline. Remember, it's 2 months.
Can I get a refund if the fine was found to be illegal?
There are situations when the car was parked according to all the rules, but still ended up in a car impound. In this case, the owner may demand through the court the return of the money paid for his return. But for this you need to have strong evidence:
- Photo or video from the place of violation.
- Witness testimony.
If the correctness of the driver is proven, he can compensate for the following expenses:
- The amount of the fine.
- Expenses incurred for the payment of services for the delivery of the car to the impound lot and for the time of storage on its territory.
Where can you complain?
The complaint in this case should be drawn up against a certain traffic police / MADI inspector who participated in the preparation of the protocol, in the name of his direct superiors. The text of the complaint must include:
- Your personal data.
- Vehicle information.
- The number of the protocol drawn up.
- Name of the responsible officer.
- State the situation.
The motorist is given 10 days to draw up the paper after he receives the protocol. Consideration of the complaint takes about 30 days, after which you are required to give a reasoned answer.
In the capital every day, dozens of drivers are faced with the evacuation of the car. It’s scary for any driver to even think that when approaching the place where his car is parked, he won’t find it. The first thought that popped into my head was hijacked. But after a little thought, the owner of the vehicle understands that, most likely, his. Very often evacuation happens not only during the day, but also at night. At the same time, everyone who got into such a situation for the first time begins to panic. In order to avoid fear and panic, it is simply enough to know where to call if the car was evacuated in Moscow or the region in 2019.
Any vehicle can be taken away on a tow truck in several cases:
- in case of incorrect parking;
- when parking in a pedestrian crossing area, public transport stop; on the roadway, on the sidewalk, etc.;
- in case of arrest of the driver in drunk;
- in the event of a vehicle malfunction;
The most common reason for taking a car away penalty area is precisely parking in the wrong place, and the owner of the vehicle may not even know about these actions. He learns about it only at the moment when he discovers the disappearance of his car from the place.
How can I find out that the car was towed
After the driver has discovered the disappearance of his vehicle from the place, the evacuation can be confirmed in several ways:
Evacuation with the owner of the car
If returning to his car, the driver saw the process of evacuation of his vehicle, then he can safely pick it up. In this case, the vehicle must not be loaded onto special equipment. By law, the owner of the vehicle can drive his car away and park it correctly by paying.
If the tow truck started moving, then the owner of the car cannot interfere.
Is it possible to find out in which penalty parking lot the car is and where to look for it
After the driver has received information that the evacuation equipment really took his car away, he can find out in several ways exactly where the transport is located, at what address and which traffic police made this decision.
- By dialing the number of Moscow parking transport from mobile phone or at hotline(numbers listed above).
- With help mobile application Moscow Parking site. To do this, you must specify the registration number of the car in the special parking section.
What documentation is needed in this case
To take your motor vehicle from the special parking lot, the owner will need:
- a document proving the identity of the owner of the car;
- documents that confirm the right to own a vehicle.
The person who represents the interests of the owner and can drive this vehicle will need additional documents:
- STS by car;
- OSAGO policy;
- for legal entities a ticket is required.
In the event that a representative cannot drive this vehicle, he must prepare and have with him:
- the passport;
- documents for the car and the right to own it;
- a power of attorney certified by a notary for the right to drive vehicles.
If the documents were left in a vehicle that was evacuated
If the necessary documents are left in the car, then they simply need to be picked up. This can be done by the owner of the vehicle and his representative, who is included in the insurance policy.
Before you go to the traffic police, you need to come to a special parking lot. Employees are required to remove all seals from the vehicle in your presence, then you have the right to pick up the documentation. It is important to make sure that after this, the parking staff are required to put new seals again.
Obtaining permission to return the vehicle
To return the vehicle to the driver, you must obtain permission for this. To do this, you need to come to the traffic police department with all the documents and get a copy of the protocol on an administrative violation, as well as a copy of the protocol on the detention of your vehicle.
It is important to make sure that the protocol of detention contains a note about the elimination of the reasons for the arrest of the car. And also the owner of the vehicle will be fined for violation of parking rules, which can be paid off in 2 months.
How to pick up a vehicle from a special parking lot
Arriving at the parking lot for your favorite car, you need to present the following documents to the employees:
- a copy of the protocol with a note on the elimination of the reasons for the arrest;
- documents for the vehicle;
- pay for parking the car if it has been there for more than 24 hours.
It is important to know that vehicle owners who paid for parking earlier than at the time of collection can receive an additional privilege in the amount of ¼ of the amount, that is, 25%. In all other cases, the owner of the car must pay 100% of the parking fee within 2 months.
Complaint about evacuation
Any driver or owner of the vehicle can apply with complaints and proposals for the evacuation service to the center of Moscow transport. To do this, you need to call 74955365454 or 3210. You can also send a complaint electronically using the online service to the official website of the transport department.
Is it possible to return the money if the fine was issued illegally
If the decision on the offense is canceled, the owner of the car has the right to demand a refund. The law of the Russian Federation gives only 8 days for a return.
To challenge the fine, it is necessary to file a complaint with the traffic police or the court within 240 hours after the decision is made. At the same time, the authorities will also consider your complaint for 10 days. Then they will make their decision. If the owner is not satisfied with this decision, then he has the right to go to court.
How much does it cost to store a vehicle in a special parking lot
- Vehicle category A - 3 thousand rubles / 24 hours.
- Category B vehicles up to 250hp - 5 thousand rubles / 24 hours.
- Category C - 7 thousand rubles / 24 hours.
- Category D - 24 thousand rubles / 24 hours.
- Oversized - 27 thousand rubles / 24 hours.
Remember that early payment gives a significant discount of 25%.
It's important to know
- It is impossible to evacuate a vehicle with people in the cabin.
- Until the protocol is signed and the car is loaded onto a tow truck, the owner can freely pick up his vehicle.
- Before you drive your vehicle out of the special parking lot, carefully inspect it for damage. If there are new scratches or chips, then be sure to indicate this in the act. The act requires the signatures of witnesses. It is better to remove the damage in the photo / video.
After that, you will need the help of an independent examination and going to court.