Branch of Hell on Earth!
Auto BMW X5 F15. At the end of April 2019, I noticed traces of oil in the parking lot between the rear wheels, in the nearest garage service with a lift they concluded that it was necessary to change the shank gearbox oil seal. I ordered parts, went to UNIT for a replacement, because the work is not the easiest, you need experience and a special puller. For 2 days they did it, in parallel sentencing the floor of the suspension to be replaced (refused).
After 2 weeks, this same gearbox buzzed, at speeds of 60-70 km / h especially loudly, as in Ikarus.
I come back to UNIT, the next day the receiver Dmitry calls (you will recognize him by his burr), says what a coincidence, but the gearbox is for replacement, this is a disease of these bodies, all the arrows were taken away from me. After I recruit a service that deals specifically with BMW gearboxes. They said that this gearbox does not have any disease, and the rumble is solely due to the poor-quality work of the UNIT.
I took the car to a specialized BMW service on the recommendation of bmwclub. O miracle! The car was returned a day later with no noise. The nut was just not tight enough. And yes, suspension is ok.
I called burry Dmitry again at UNIT, in 10 minutes he found a bunch of excuses that the gearbox was over, and I just extended his life a little.
It's up to you to decide whether to go to this place or not, but I don't go there anymore!
Update as of 07/22/2019:
UPD. Today the management of the service called, apologized for the situation, promised to deal with the perpetrators of the problem, admitted the mistake and compensated for the costs of solving the problem. I respect this position, because anyone can make a mistake, but the most important thing is to admit it, the management recognized it, and therefore I am supplementing the review. Going to meet your customers is commendable in this case.
Washed, cleaned the radiator for half a day, checked all the pipes, picked up the coolant for my car. During the repair, the car was not scratched or damaged. Delivered at the specified time.
Found and eliminated the creak in the suspension in an hour, the stabilizer bushings were broken. They didn’t take much for the work, the bushings cost more. But now nothing creaks.
Adequate service. There are always free lifts, they do absolutely everything according to the vag, they give a guarantee. Spare parts in stock, help with the choice of price = quality. Nice to deal with professionals.
They changed the inner CV joint on the trade wind for half a day, there were some problems during disassembly, something did not unscrew. In fact, I had to buy another hub nut and grease. But now, when cornering in the cabin, deathly silence, no crunch, no cod.
Disorder-convergence without a queue, on modern equipment and, most importantly, qualitatively.
Everything was set to factory tolerances, the car began to behave more confidently on the road. positive recommendations.
They work strictly according to the price list, they are not afraid of complex repairs, they bring everything to its logical conclusion. I can say with confidence that Unit is one of the best services in Moscow.
Satisfied with the service. All planned work on the car was done quickly, everything is detailed in the act of work performed, for which I paid - it's understandable. Solid 5!!!
They painted the car, straightened it, pulled out the spars on the Audi after the accident. I am satisfied with the work and quality, everything is in size, at first glance you will not understand that the car was restored. You don't often see professionals like this.
The piezo injector was quickly and efficiently repaired. Provided an extended warranty, though under certain conditions. In any case, it turned out cheaper than buying a new one. Masters are really with a head and with hands.
First time at Unit. I liked the attitude towards the client, the pricing policy too. The fact that you can watch the repair process while sitting at a table in a restaurant is also well thought out. In general, the impressions from the first visit are only positive. I'm coming here in February for an oil change.
Repair inexpensively and efficiently. They had problems with electrical, running gear - all faults were found and corrected promptly. The fact that the service has its own store with spare parts makes the Unit an almost perfect service, at least for me.
Masters with extensive experience. All the malfunctions of my BMW that I dealt with were identified quickly and accurately, they were also quickly eliminated, due to the availability of spare parts in stock. For me, as a regular customer, they make discounts on spare parts, which is especially nice.
I only change oil at Volochaevskaya, because I know that the service does not deal with nonsense and does not slip counterfeit goods. The oil is taken from the factory, so the quality is good. From replacement to replacement, no fumes and topping up.
I liked the well-coordinated work of all departments of the service. Quickly found the necessary parts, just as quickly they were delivered and replaced. Immediately after replacing the shock absorbers and levers, did the collapse of the convergence.
The warehouse of spare parts in the Unit is like rubber, whatever you need for spare parts - there is always in stock, at a market price. A locksmith with a replacement is not delayed. It can be seen that the team is well-coordinated and the work is well organized.
More than affordable repair prices do not affect the quality of work performed. Masters always keep up to date, if necessary, let them go to the repair zone in order to make a decision on replacing or restoring one or another part of the car. This is the second year I've had my car serviced by them and have no regrets.
Changing the engine oil, the car hung on the lift for 3 hours, the locksmith walks around picking his nose, the master receiver does not respond to comments
LOOKING FOR ANOTHER SERVICE
They do not impose their spare parts, you can come with your own - the masters put them without any questions, during the repair they look at the condition of other nodes, if there is a need for intervention - they say and show. So far, there are no comments on the service.
Pleasantly pleased with the attitude and pricing policy. The timing belt on the 2.5 liter engine was replaced without problems.
Repeatedly applied to Volochaevskaya, an experienced locksmith, problems and malfunctions are determined accurately and quickly, they don’t pull with a replacement, the fact that spare parts can be bought on the spot is a big plus. Special thanks to the chefs of the restaurant, the food is always tasty, fresh and satisfying. Keep it up!!!
Experienced locksmiths, they understand the Foltz cool. How many times I didn’t stop by, the cause of the knock, the creak was found literally immediately and accurately, after the repair, the car came to life and did not cause problems. My recommendations are extremely positive.
I don’t know who else goes to the officials, who have only one way to solve it - replacing it with a new spare part, and even for a bag of money. On Volochaevskaya, everything is much simpler and cheaper, if there is no need to change a spare part or restoration will 100% solve the problem - they restore it, if a replacement is needed - they advise analogues that are not inferior in quality to the originals. In general, the guys chose the right vector - they are trying to be as efficient and cheap as possible for customers, without sacrificing quality and the final result.
I am not a frequent visitor to the Unit, because the guys do everything once and for a long time, they don’t have to travel and are afraid that something will fall off, plus they put only high-quality parts, in plain text they advise to bypass Chinese spare parts. Soon MOT and of course I will carry it out only on Volochaevskaya.
I know that in the unit they will do everything as it should be, they will not put "levandos" and will not breed for additional repairs. I only go to them for repairs.
UNIT NORTH - BMW, Mercedes, Audi service. Contacts. Feedback.
Service BMW, Mercedes, Audi. Diagnostics, repair and spare parts 7 days a week. Body shop. Secure parking. tow truck
BMW Dealer Service, Mercedes and Audi after the end of the warranty for a / m. Repair of engines and automatic transmission. Restaurant
in the north of Moscow(5 min from Moscow Ring Road to the center) SAO, Dmitrovskoe sh.137
FEEDBACK FORM
Write us your wishes or leave a review about the maintenance of your car in our service. If possible, we will contact you to agree on the issues that have arisen and to improve the quality of service in the future. Your opinion is important to us, we take it into account when approving the salary projects of our employees. Please rate on a five-point scale the work of the employees who serviced your car, and you will help us to improve your service in the future.
STOA UNIT NORTH is located near the Moscow Ring Roadin the north of Moscow(5 minutes from the Moscow Ring Road to the center) SAO, Dmitrovskoe sh.137.
Sincerely, the staff of the technical center UNIT NORTH.
Please note that this website is for informational purposes only and under no circumstances is it a public offer determined by the provisions of Article 437 of the Civil Code of the Russian Federation. For detailed information about the maintenance and repair of cars, spare parts, additional equipment, accessories, car insurance, passing the state technical inspection, please contact the UNIT service center.
UNIT Southwest was born only a year later than the North. This technical center was opened in 1996. For more than twenty years Yugo-Zapad has been known as a high-quality and reliable automotive service for servicing premium segment cars.
The technical station is clearly visible from the Moscow Ring Road - it is located on the inner ring between the Kaluga and Kyiv highways. A large building of silver-blue color, made in techno style with a huge, almost a hundred-meter sign on the roof. Once you notice, you will always notice. Actually, that's how it was meant to be.
UNIT South-West works with brands: BMW, Mercedes-Benz, Audi, Porsche, Mini, Rolls-Royce, Bentley, Jaguar, Land Rover. The technical station offers all types of car maintenance services:
- scheduled maintenance;
- replacement of any consumables during maintenance;
- all types of diagnostic work;
- locksmith work;
- work with the electrical equipment of the car (including programming, coding);
- body repair, painting works;
- repair of units of any complexity (engines, automatic transmission, manual transmission, transfer boxes, axle reduction gears);
- repair of commercial vehicles;
- repair and maintenance of air conditioners;
- tire fitting works, including with tires with puncture protection (Runflat, RSC, SSR), as well as wheels of armored vehicles (with PAX system);
- installation of accessories and additional equipment (tuning, alteration of the interior, audio systems, alarms, video recorders, special signals, and so on);
- adjustment work (alignment, etc.).
Technical center UNIT South-West carries out repair and maintenance of motorcycles, ATVs, ATVs, snowmobiles and jet skis of BMW, Polaris, Arctic Cat, Yamaha, Bombardier and other brands.
Like every UNIT technical center, the Southwest has a modern restaurant with excellent cuisine, where you can eat and pass the time while waiting for the car to be repaired.
In addition to the restaurant, there is a comfortable seating area with free Wi-Fi. Opposite the reception there are showcases with branded accessories of the car brands we service.
You can personally supervise the repair of your car. To do this, contact your master, and he will take you to the repair area. We have no secrets from our clients.
